Business Contact Info:
M7 Direct149 Byers Creek Rd, Suite 103Mooresville, NC 28117PHONE: 888-438-5767
LOCAL: 704-663-0094
FAX: 888-979-5910
email: customer-service@m7direct.com
Business Hours:
Monday-Thursday 9:00 AM - 4:30 PM.Appointments required for performance upgrades and tuning services.Ordering
For security and efficiency, we recommend all orders be placed through our website. If you wish to order by phone please call M7 Direct at 704-663-0094 or 888-438-5767. For security reasons email orders are not accepted.
Forms of Payments Accepted
M7 accepts a variety of payment options. We accept all major credit cards/debit cards issued by Visa, Discover, American Express and MasterCard. PayPal, Apple Pay, Google Pay and Venmo are also available for all customers purchasing via the M7 website. Financing is available to qualified buyers through Affirm. Select the icon on the website to learn more. Payment by check of any kind and money orders are not accepted. Commercial customers may arrange for bank wire transfer of funds. Contact your commercial salesperson for further information. No orders will be shipped until full payment has been received and funds verified by our financial institution.
Commercial customers may arrange for bank wire transfer of funds. Contact your commercial salesperson for further information. No orders will be shipped until full payment has been received and funds verified by our financial institution.
Pricing & Promotions
M7 Direct manufactures the best engineered, highest quality performance parts in the industry. M7 Direct operates on a MAP (Minimum Advertised Price) pricing policy. All M7 products are sold between MSRP and MAP unless there is a company-authorized sale or promotion. All of our products are positioned to be competitively priced for our retail customers while maintaining a fair margin for authorized M7 Direct retailers and dealers.
Viewing Orders
You can easily view your orders by logging into your account on the M7 website. The link is in the upper right corner of the homepage below the search box.
Updating Account Information
You can update your account information by logging into your account on the M7 website. The link is in the upper right corner of the homepage.
Returns
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
See SHIPPING & RETURNS footer link for more detailed information
Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations. If FREE Shipping is offered M7 Direct has the option of which carrier to use. If you require a specific carrier (IE: FedEx or UPS or USPS) then you must select that at checkout.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
See SHIPPING & RETURNS footer link for more detailed information
